• No known Connectivity issues. All systems are functional.
  • 0800 1017 150
  • help@supportonthespot.co.uk
  • Technopole Building, Kingston Crescent, Portsmouth, UK, PO2 8FA
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About Us
Over a decade of experience in providing outstanding IT services to all industries and business, no matter their size or location.
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Here to Support your business

In an ever-changing world, the modern workplace can be as diverse as you like it. Therefore, it’s vital that support you receive is tailored to your specific needs. This is what we pride ourselves on; whether you and your team work in a more traditional office space, or if you have team members working remotely all over the globe, or anything in between, we can support you.

We have over a decade of supporting all kinds of business, at every stage of their development. They know that when they call us for help, we will fix their issues quickly and effectively. You can trust that we will do the same for you.

Support when you need it

What sets us apart from our competitors is our response time. We do not operate a long and regimented queue system for our IT support helpdesk. We assist you quickly and efficiently so you can get back to work.

Our support team provide a friendly and personal one-to-one customer experience. We go the extra-mile to make sure your IT questions and problems are dealt with and resolved.

We do not operate a tiered system – we just deal with your issue rather than refer it up the chain to another department that requires another long wait. Our team knowledge share and work together to find the answer.

We also liaise with third-party providers on your behalf to provide a faster resolution. So, if you need your CRM or accounting software to integrate with your IT system but cannot get it to work; we will help you.

Meet The Team

Tom Carter

Managing Director

Simon Carter

Helpdesk Manager

Seth Westrip

Chief Operating Officer

Tabby Carter

Administration Assistant

Jeremy Soester

Helpdesk and Field Technician

Nigel Webster

Chief Technology Officer

Abbie Wallace

Helpdesk and Field Technician

Cameron Chislett

Helpdesk and Field Technician

Phoebe Fiori

Helpdesk and Field Technician

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