The team at Support on the Spot feel it is vital that support your business receive support and services tailored to your specific needs. We provide support for Office-based workers, remote staff and even those around the globe.
We have over a decade of supporting all business sectors, at every stage of their development. So if you’re a start-up or business that’s 100 years old, we can be the IT supplier you need to keep it functioning at its best.
Our aim is to make our clients happy. It’s a simple one, but one that has challenges on the way. We actively seek out ways to make our clients business perform better when it comes to their IT solutions. Who doesn’t want that?
Our experienced and knowledgeable team are all based in the UK. Providing you clear and easy to follow support no matter where you are. Out fo the office? No problem, we support the user, not the device, so we will provide what you need to get up and running.
Who wants to wait in a long queue on the phone for IT Support? No one. So we aim to answer calls within 30 seconds. No one form the Team available? No problem, leave a message instead of waning on hold and we’ll get back to you as soon as we are available.
Our team have decades of IT experience between them, bring that knowledge together means you can rest easy, knowing they will provide the right solution and support when you need it.
We do not operate a tiered system – we just deal with your issue rather than refer it up the chain to another department that requires another long wait. Our team knowledge share and work together to support you and your business.
We used Support on the Spot to help establish, develop and ultimately produce a website for our business. Our requirements were understood and the team did a great job of portraying our business in the our new website. We’re really happy with the final product and aftercare to date.
I cannot fault the customer service from Support on the Spot. Their willingness to be on hand to help has been first-class whenever I’ve had a problem. Support on the Spot have foreseen everything from an IT perspective.
Would you like a customer service chatbot for your website? We are very happy to reveal that we can now offer live customer service chatbots to our customers. Chatbots and Live Customer Chat comes with a lot of great benefits and features.
